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sERVICE

1) Product Updates: The listed products might be modified or discontinued without advising in advance.


2) Quotation: Quotations are based on Ex-Factory in US dollar or Euro. LuoMed may adjust the prices yearly without prior notification. The proper discount might be available depending on the purchasing volume and items of the individual order.


3) Payment: Bank Transfer is recommended. Papal, West Union, Cash and Credit card are also acceptable.

4) Lead time: basically 5-15 work days upon the payment confirmation. The exact delivery date should be finally confirmed by the sales representatives depending on actual production status.


5) Delivery: All orders are only delivered upon the confirmation of payment except any other agreement applied.


6) Return& Exchange: Returning or exchanging the orders will only be accepted upon prior authorization.


7) Declaration: The original brands or trademarks indicated in the catalogue, brochure or website are for the purpose  of  referring to the compatibility with LuoMed products. They are proprietary owned by the respective manufacturers. Customers of LuoMed are advised to be aware of the patent issues LuoMed products might be involved with in the marketed areas, and are responsible for the relevant legal affairs.